Getting to the core of customer satisfaction in skilled nursing and assisted living.
CoreQ is a set of five measures for skilled nursing care centers and assisted living communities to use to assess satisfaction among patients, residents, and their families. The measures capture short-stay and long-stay resident and family data for SNCCs, and resident and family data for ALs. The CoreQ, which is based on a core set of customer satisfaction questions, which have been independently tested as valid and reliable, allows consistent measurement across long term and post- acute care settings.
Care Analytics Partners
Why Choose Care Analytics
Identify root causes and prioritize efforts to improve patient / resident experiences.
Act upon emerging trends before they escalate to larger problems.
Protect your online and community reputation.
Publish star ratings to directly to your website in real-time.
Report directly to the ACHA - LTC Trend Tracker.